All your questions, all the answers.

All your questions, all the answers.
Dermasport is a dermatologist-founded skincare brand built for athletes and active lifestyles. Our formulas are designed to perform through sweat, sun, chlorine, and salt water without breaking down.
Dermasport was founded by Dr. Chris Schmidt, a board-certified dermatologist who has been swimming, running, and surfing for over 50 years. His first-hand experience with sun damage and dry skin led to a decade of research and product development for fellow athletes.
Our products are formulated and manufactured in the U.S. at FDA-registered facilities. Our aluminum bottles are sourced from Spain. Our plastic tubes are sourced from Mexico.
ARC is our proprietary Ageless Recovery Complex, developed by Dr. Schmidt, that helps active skin recover faster from sun, sweat, and environmental stress. All of Dermasport's products are formulated with ARC.
The United States Lifesaving Association chose Dermasport because our formulas perform in real-world ocean conditions - lifeguards need sun protection that won't sting, smudge, or wash off during long shifts in surf and sun. Dermasport also uses safe clean ingredients that doesn't irritate the skin.
Yes, Dermasport has a thriving ambassador network featuring athletes from all ages backgrounds. We like to work with ambassadors who have used Dermasport products before and are active on social media but that is not a requirement. If you're interested in learning more, please send us a DM.
Yes. Subscribe & Save the Complete Facial Skincare Kit and save 15% on every order.
Subscribe and save lets you choose an auto delivery frequency that works for you. Dermasport shipments will automatically arrive at a schedule that you set. You can pause, skip, change, or cancel your subscription at any time.
Yes. Cancel anytime from your dermasport.com account. There are no cancellation fees.
Orders are processed within 1-2 business days from the date of purchase. You'll get an email notification once your order has shipped.
We currently ship to all 50 U.S. states and U.S. territories. We do not offer international shipping at this time.
Shipping times vary based on the service selected and your delivery address. You'll receive tracking via email once your order ships.
Standard Shipping is $7.99. Dermasport offers free shipping on orders over $75.
Yes, we ship to APO and FPO addresses via USPS. Delivery times may be longer than standard ground.
Contact us right away at hello@dermasport.com with your order number. If your order hasn't shipped, we can update the address. Once shipped, we're unable to reroute.
Email hello@dermasport.com with your order number and we'll work with the carrier to locate it or send a replacement.
We offer a 60-day money-back guarantee. If you're not completely satisfied, return the bottles within 60 days of receipt for a full refund of the purchase price (minus shipping and handling) - even if the bottles are empty.
Email hello@dermasport.com to start a return. Items sent back without first requesting a return will not be accepted.
Once we receive and inspect your return, we'll notify you if it's approved. Approved refunds are processed back to your original payment method within 10 business days. Your bank may take a few extra days to post the refund.
Inspect your order on arrival and contact us immediately at hello@dermasport.com if anything is defective, damaged, or incorrect. We'll evaluate and make it right.
The fastest way to get the product you want is to return the original item and place a separate order for the replacement.
If you bought from one of our retail partners, please contact that retailer directly. We're unable to issue refunds or exchanges for orders placed outside of Dermasport.com.
Yes, return shipping is the customer's responsibility unless the product was damaged or incorrect.
We use your information to fulfill orders, provide customer support, send marketing communications you've opted into, prevent fraud, and improve the Dermasport experience. Full details are in our Privacy Policy.
Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information for targeted advertising. You can exercise that right through the opt-out link in our Privacy Policy.
Email hello@dermasport.com with your request. We may need to verify your identity before processing.
Text STOP to +1 833-310-7904 or tap the unsubscribe link in any text message. You'll receive a one-time confirmation and no further messages.
Message frequency varies. Standard message and data rates from your carrier may apply.
Email us at hello@dermasport.com. We respond within 1 business day.
Monday-Friday, 9am-5pm Pacific. We respond to off-hour emails the next business day.
Yes - Call 855-773-7946 during business hours.
Focus on ingredients and water resistance, not just the SPF number. For prolonged outdoor activity, use a broad-spectrum SPF 30 or higher with 80-minute water resistance. Reapply every 80 minutes when sweating or in water. Athletes also need sunscreen with clean ingredients that they can use daily without fear of sunburn or irritation.
Yes. UV damage is cumulative and even short outdoor sessions add up over a year. Wear sunscreen every day you'll be outside, regardless of duration.
Yes. Up to 80% of UV rays pass through clouds. Daily SPF is the single most effective anti-aging and skin cancer prevention step. According to dermatologist Dr. Christopher Schmidt, sunscreen is the best anti-aging product available. When in doubt, put some on before you go out.
Most dermatologists recommend an annual full-body skin check. If you have a personal or family history of skin cancer, or lots of sun-exposed activity, go more often.
Yes - chlorine strips away the skin's natural oils (sebum), which act as a barrier that keeps moisture in and irritants out. Without that barrier, skin gets dry, itchy, and inflamed.
Two-step approach: before swimming, apply our SPF 50 Facial Sunscreen to create a barrier that reduces chlorine absorption. After swimming, wash off residual chlorine with the Gentle Facial Cleanser, then moisturize to restore your skin barrier.
No. It goes on clear and dries fast - no white cast and no greasy feel.
No - the Clear Body SPF 50 Spray is a chemical sunscreen formulated for athletes who want sheer, no-cast coverage. If you prefer mineral, use our Mineral Body SPF 30 Sunscreen Spray.
Yes. The Clear Body SPF 50 Spray uses a propellant-free 'Shake and Spray' applicator in a recyclable spray can.
80 minutes - the maximum allowed by FDA.
We recommend our SPF 50 Facial Sunscreen Lotion for the face. The Clear Body Spray is designed for arms, legs, chest, and back.
SPF 50 Facial Sunscreen Lotion, Gentle Facial Cleanser, Facial Moisturizer, Eye Cream, SPF 30 Sport Lip Balm, and a Quick-Dry Shower Travel Bag.
$99 (regularly $123 - that's $24 in savings vs. buying each product individually).
Yes. Subscribe & Save 15% on every Complete Kit order. Cancel anytime from your account.
Approximately 60 days with daily use of the full 5-step system.
The Complete Kit is pre-built for the full 5-step routine. To customize, shop individual products or build your own bundle.
Yes. Every product in the Kit is dermatologist-tested for sensitive skin, fragrance-free, and paraben-free.
Morning: Cleanse, then apply Moisturizer, Eye Cream, and finish with the SPF 50 Facial Sunscreen. Use Lip Balm as needed. Evening: Cleanse, then apply Moisturizer and Eye Cream. Always cleanse right after swimming or training.
2.0 fl oz / 60 mL. Lasts about 60 days with regular use.
Yes - that's what it's built for. Our dermatologist-developed cleansing agents remove sweat, sunscreen, and pool chemicals like chlorine without stripping your skin's natural oils. In our 6-week study, 85% of athletes said it removed chlorine and irritants after swimming.
Yes. Vegan, fragrance-free, paraben-free, sulfite-free, silicone-free, gluten-free, and dermatologist-tested for sensitive skin.
Yes the Gentle Facial Cleanser is safe to use on both your face and body. Many customers report that Dermasport's Gentle Facial Cleanser is the best thing for getting sunscreen, especially zinc oxide, off of their body.
Twice daily - once in the morning and once after your last workout or swim of the day. Always cleanse immediately after swimming or heavy sweating to prevent chlorine and salt from sitting on your skin.
A calming blend of aloe vera, chamomile flower, and green tea leaf extract. Green tea polyphenols provide antioxidant and anti-inflammatory support for athlete skin.
6.0 fl oz / 177 mL. Propellant-free 'Shake and Spray' mist.
It uses non-nano zinc oxide as the active ingredient and complies with Hawaii SB2571 - no oxybenzone or octinoxate.
It's formulated to minimize white cast more than typical mineral sunscreens. Apply a light layer and rub in to blend fully. If you prefer a sunscreen that does not leave any white cast, our dermatologist recommends the Clear Body SPF 50 Spray Sunscreen ast and may prefer the Clear Body SPF 50 Spray.
Yes. Non-nano zinc oxide, fragrance-free, paraben-free, and formulated with bisabolol (chamomile-derived) to calm and reduce redness.
SPF 30 blocks ~97% of UVB rays and is widely recommended by dermatologists for daily wear. For longer or more intense exposure, layer with our SPF 50 lotion or pair with sun-protective clothing.
2.1 oz / 60 g. Lasts about 60 days with regular use. TSA-approved travel size.
Yes - 80 minutes of water and sweat resistance, the maximum allowed by FDA.
Yes. Our SPF 50 Facial Sunscreen complies with Hawaii SB2571, which bans oxybenzone and octinoxate.
Most users report minimal white cast. In our 6-week study with 62 athletes, 94% said it left less of a white cast than other mineral sunscreens.
No. It's formulated to be smudge-resistant. In our 6-week study, 100% of athletes said it didn't smudge their goggles.
Apply 15 minutes before sun exposure and reapply every 80 minutes of swimming or sweating, or every 2 hours of regular outdoor activity.
Hyaluronic Acid for moisture and elasticity, Shea Butter for hydration and antioxidants, and Vitamin E for free radical protection.
Yes - vegan. We do not test on animals.
No - it's non-comedogenic and dermatologist-recommended.
Yes. Apply the sunscreen 15 minutes before makeup so it can fully set. Customers report the Daily SPF 30 Facial Moisturizer is the best sunscreen for using under makeup.
Dermasport Pro Rewards is our loyalty program that lets you earn Pro Points on every purchase and activity. Redeem yout Pro Points for discounts on the products you already love.
No. Dermasport Pro Rewards is completely free. There are no membership fees or hidden costs. It is our way of saying thank you for being a loyal customer.
Create an account using the Pro Rewards button in the bottom right corner of this page. You will automatically be enrolled in Pro Rewards and earn 50 Pro Points just for signing up.
You earn Pro Points in several ways: 1 Pro Point for every $1 spent, 50 points for creating an account, 75 points for leaving a product review, and 150 points for referring a friend.
You can earn review points for each product you have purchased. Points are awarded once per product review.
Yes. You earn Pro Points on the amount you pay after the discount is applied.
You earn Pro Points in several ways: 1 Pro Point for every $1 spent, 50 points for creating an account, 75 points for leaving a product review, and 150 points for referring a friend.
You can earn review points for each product you have purchased. Points are awarded once per product review.
Yes. You earn Pro Points on the amount you pay after the discount is applied.
Yes. Pro Points expire one year (365 days) from the date they are earned. You can check your current balance and expiration dates anytime by logging into your account.
Yes. We will send you a reminder before your points are set to expire so you have time to redeem them.
Share your unique referral link with a friend. When they make their first purchase using your link, they get $10 off their order and you earn 150 Pro Points.
Your referral reward is applied to your account after your friend's order has been fulfilled.
You can find your personal referral link inside the Pro Rewards pop-up panel. Once you login it will be towards the bottom of the panel.
No. Self-referrals and duplicate accounts are not eligible for referral rewards. Referral rewards are intended for bringing new customers to Dermasport.
No. Only one discount or promotional code can be applied per order at this time. Pro Deals cannot be stacked with other promotions or discount codes.
Referral discounts cannot be combined with other promotions or discount codes at this time.
Log into your account on dermasport.com to see your current balance, earning history, and available Pro Deals.
No. Pro Points are non-transferable and are tied to the account that earned them.
Email us at hello@dermasport.com or call 855-773-7946 and we will be happy to help.